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Customer Service Representative

Kingston, NY 12402

Posted: 05/30/23 Employment Type: Temp To Perm Industry: Admin/Clerical Job Number: 15463

Job Description

Schedule and Pay:
  • Hours:  MON-FRI, 8AM-4:30PM
  • Pay: $16.50-$18.50/hr plus Bonuses and Incentives
  • Status: Temp to Perm
  • Location: Kingston, NY
Two week paid training and ability to work remotely.

Responsibilities include:
• Provide information about the products and services
• Troubleshoot and resolve billing issues and concerns
• Handle customer inquiries and complaints
• Document and update records based on interactions

• Previous experience in customer service is required
• Ability to prioritize and multi-task
• Positive and professional demeanor
• Excellent negotiation skills
• Previous experience in a call center environment is preferred
• High school Diploma or GED is required

Benefits once perm:
• 401(k)
• Dental insurance
• Employee discount
• Health insurance

Job Requirements

Customer Service
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