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Posted: 05/19/26Employment Type:Temp To PermIndustry:InsuranceJob Number: 16033
Job Description
Job: Customer Service Representative
Location: Red Hook, NY
Salary: $45,000 - $70,000 BOE
Job Type: Could be Temp to Perm or Direct Perm
Schedule: Monday - Thursday 9am-5pm and Friday 9am-4pm
Job Description:
Core Responsibilities
Client Inquiries & Support:
Answer phone calls, emails, and in-person inquiries regarding coverage, billing, and policy terms.
Policy Maintenance:
Process endorsements and policy changes, such as adding/removing vehicles, updating driver information, or changing coverage levels.
Documentation & Accuracy:
Maintain detailed, accurate records of all customer interactions and transactions in our Agency Management System.
Qualifications:
Professional office experience
Strong administrative and customer service skills
Strong computer skills
Desire to learn and grow
Ability to work independently and as part of a team
Strong written & verbal communication skills
Excellent grammar and spelling skills
Strong attention to detail
Insurance experience is a plus but not required. Willing to train the right person.
Candidates who are not licensed as a property and casualty broker will be expected to become licensed within 12 months.
Job Requirements
Candidates Should have Professional Office Experience
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