Posted: 12/05/242023-10-032024-01-03Employment Type:Temp To PermIndustry:Admin/ClericalJob Number: 15558Pay Rate: 18.00
Job Description
Position: Front Desk Clerk
Location: Saugerties NY
Pay rate: $18/hour
Schedule:Â Full Time including weekends, 1st and 2nd shifts
Job Type:Â Â Temp to Perm
Job Description
Do you love to create delight through design and attention to detail? Are you a MacGyver who always finds a way to get it done? If so, then we invite you to apply to this job to join our adventure.
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Our client is seeking a Front Desk Associate to greet and welcome guests and helps to make them feel comfortable in the environment. The person in this position will check-in and check-out guests and respond to inquiries and problems in an efficient, courteous and professional manner to ensure total customer satisfaction.
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Our client is a lifestyle hotel brand that is changing the way people experience the great outdoors. They provide an upscale, hassle-free, and comfortable experience in the world’s top outdoor destinations – they call it Outdoor Hospitality.
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Requirements: ESSENTIAL RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:
Greet and welcome guests by speaking in a warm, friendly and courteous manner.
Support guests with registration and accommodation assignments, helping with special requests when needed and possible.
Guide guests with check-ins/check-outs in an efficient and friendly manner, and in accordance to policies.
Collect and distributes messages for guests.
Pre-register, block and take same day reservations; and when necessary future reservations following hotel rate structures, discounts, and sell strategies.
Resolve guest complaints and assists with inquiries that relate to our clients services, events, directions, local attractions, etc.
Assist in solving billing discrepancies.
Perform cancellations according to procedures.
Perform any other duties as requested by Supervisor.
DESIRED SKILLS AND EXPERIENCE
Ability and comfort in working with cloud based applications; knowledge of Google Suite products preferred.
Strong relational skills.
EDUCATIONAL REQUIREMENTS AND PREFERENCES
Required: customer service background.
Preferred: college degree in hospitality, business administration or similar.
Criminal background check required
THE RIGHT PERSON WILL...
Be well groomed and have a keen sense of style and an appreciation for good design.
Practice thoroughness and an attention to detail.
Possess excellent and attentive customer service.
Be like a MacGyver, and able to find solutions when issues arise.
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About Saugerties, NY
Ready to kickstart your career in Saugerties, New York? This picturesque town nestled in Ulster County offers a perfect blend of small-town charm and big-city opportunities. Known for its stunning views of the Catskill Mountains, vibrant art scene, eclectic shops, and delicious farm-to-table cuisine, Saugerties is a place where work-life balance truly thrives. Explore job opportunities near iconic landmarks like the Saugerties Lighthouse, spend weekends at Opus 40 sculpture park, or catch a show at the historic Orpheum Theater. Join us in discovering the endless possibilities for career growth and personal fulfillment in Saugerties, NY!
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