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Job: IT Tech 2 Location: Bronx, NY Pay: $21 - 23/hour (based on experience) Job Type: Temporary 8 + weeks Schedule: Monday- Friday 9:00am-5:00pm (less 30 minute lunch)
IT TECH 2
TASKS:
Serves as a member of the Information Technology Team, performing a variety of tasks relating to software, hardware and network infrastructure, reporting to the IT HelpDesk Manager.
Other responsibilities include but are not limited to:
Delivery and installation of workstations, laptops, printers, mobile phones, network equipment, cabling, connectors, hubs, switches, routers and other equipment as required throughout the agency;
Troubleshooting and debugging services on all computer systems, hardware, software, related problems;
Administrative duties including: documentation, telephone and video support.
EDUCATION & CERTIFICATION:
HS Diploma + College degree in field of computer science and/or 2+ years of equivalent work experience, as well as A+ Certification
REQUIREMENTS:
Exceptional Customer Service and Communication skills
Highly motivated self-starter who can work independently as well as on a team
Experience within an Enterprise IT environment
Willingness to travel between regional sites in Bronx
Subject to background check process.
Job Requirements
STRONG Customer service and clear communication skills are required, STRONG self-motivation and EXP w/ IT Enterprise environment. Willingness for some travel VIA MTA or Uber to their regional Bronx sites; Someone with a pleasant demeanor, who has great client interfacing skills with the ability to take direction and constructive critique, while growing their abilities and pivot on tasks as needed.
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