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Job:Â Student Financial Services Assistant
Location:Â Poughkeepsie, NY
Pay:Â $22/hour
Schedule:Â Monday - Friday 8:30am - 5pmÂ
Job Type:Â Temporary, Full Time
Job Requirements:
Possess intimate knowledge of entire institution
Perform other job-related duties as required
In support of the Department, perform a wide variety of clerical and technical functions, specifically concerning available loans and student financial aid.
Strong computer skills and strong written & verbal communication skills.
Duties and Responsibilities
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 Serve as a point of contact over the phone, in person and online, for students, parents, faculty, staff and the general public.
Answer questions as able or refer inquiries to appropriate person.
Address routine student/parent inquires regarding financial aid and loan programs. Follow up over phone when appropriate.
Assist in the processing, canceling and transmitting of financial aid loansÂ
Prepare student files for verificationÂ
Maintain and update both electronic and hard-copy student files
Schedule office appointments and maintain calendars as applicable
Create and update office correspondence as needed
Process and confirm Athletic contracts, assuring compliance with NCAA regulations
Maintain knowledge of state and federal regulations pertinent to position
Consistently demonstrate courtesy, tact, professionalism, strong customer services skills, and the ability to handle difficult people
Consistently demonstrates ability to independently provide routine and non-routine responses and detailed information from inquiries (telephone, e-mail, or in-person). May be asked to broadcast information or answers. Directs visitors as needed
Consistently demonstrates ability to generate or update correspondence from templates or samples, utilizing a working knowledge of supported word processing software
Consistently demonstrates ability to process routine forms and records quickly and accurately, using multiple programs, and investigate and resolve problems such as missing or inaccurate data.
Consistently demonstrates attention to detail
Consistently demonstrates high communication skills, and sensitivity to the concerns or interests of others in conveying information.
Demonstrates the understanding of factual information and the use of persuasion tactics to help others identify solutions or possible alternative courses of action
Consistently demonstrates ability to reference operational procedures within department on routine matters and select suitable response with minimal guidance
Consistently demonstrates working knowledge of immediate work area and department
Consistently demonstrates comprehensive knowledge of laws and government regulations and enforcement systems that apply to department’s operation
Explore exciting job opportunities in and around Poughkeepsie, New York! Nestled in the heart of the picturesque Hudson Valley, Poughkeepsie offers a perfect blend of historic charm and modern amenities. With stunning views of the Hudson River, vibrant art galleries like the Barrett Art Center, and the renowned Bardavon Opera House hosting Broadway shows and performances, this area is a cultural hub waiting to be explored. Indulge in the local cuisine at popular eateries along Main Street or take a stroll through the scenic Walkway Over the Hudson State Historic Park. Don't miss out on the chance to advance your career in a region brimming with opportunity and character!
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